Education

Goal	Registering a Client for a Programme by accepting terms & conditions and confirming the registration in Writing.
Personal Data	First name and last name Gender Home address Personal email address Date of birth Place of birth Country of birth Bank account number Optional: bank transfer confirmation Optional: Signature RSM reference number If so required, for official documents: MVV Visa application form Antecedents statement form Income statement form See here for the full overview of required data Optional, in case RSM cookies were accepted: IP Address Tracking cookies Website behaviour Social media connections
Source of Data	From the CRM system. For official documents: Directly from the Client.
Legal Ground	Contractual: A Client has to accept the terms & conditions before registration can be finalised and confirmed by both RSM and the Client. Consent: Official documents can also be arranged by the Client themselves, but a Client may opt to request them via RSM in order to speed up the process.
3rd Parties	CRM system ERP system EUR: Cookie tracking system CRM system Email system For official documents: IND Nuffic GGD Rotterdam City Hall Optional: Exchange schools
Retention	The data is kept for 7 years.

Goal	Organising the execution of the Programme and courses.
Personal Data	First name and last name Gender Nationality RSM account RSM ID-number Home address Educational background, including: Educational institution Speciality Obtained degree Career-related data, including: Employer Industry Job title Years of work experience Optional: Clothing size Curriculum vitae (CV) Dietary requirements Imagery
Source of Data	From the CRM system. The clothing size, CV, dietary requirements and imagery are directly requested from the Client.
Legal Ground	Contractual: The organisation of the Programme and specific courses is part of the academic terms & conditions. Consent: For the usage of imagery, dietary requirements and the collection of the clothing size and CV.
3rd Parties	Cloud storage system CRM system Faculty Learning management system Software package for studying, storing & collaborating Survey system EUR: Email system Optional: Companies involved in the Programme Clothing company Hotels Postal company Study tour host schools
Retention	The data is kept for 5 years.

Goal	Executing a course outline and teaching a course.
Personal Data	First name and last name Gender RSM account RSM ID-number Examinations Class Recordings
Source of Data	From the Client itself, who takes part in the course and submits examinations.
Legal Ground	Contractual: Taking part in a course and adhering to the course outline is part of the academic terms & conditions.
3rd Parties	Faculty Learning management system Recording system Software package for studying, storing & collaborating Video sharing platform EUR: Email system Optional: Assessment company Simulation company
Retention	The data is kept for 7 years.

Goal	Monitoring the progress a Client makes during its courses, and addressing any issues that may arise.
Personal Data	First name and last name Gender RSM account RSM ID-number Grades Grade penalties GPA Signature Personal circumstances, including but not limited to: Personal issues Health issues Medical conditions Relatives passing away
Source of Data	From the learning management system or student information system. Any personal circumstances are conveyed by the Client itself, as well as the signature on attendance sheets.
Legal Ground	Contractual: Assessment of a Clients progress is part of the academic terms & conditions. Consent: Personal circumstances are conveyed by the Client itself in order to remedy any issues that may arise due to a lack of progress due to those circumstances.
3rd Parties	Cloud storage system Examination board Faculty Learning management system Student information system EUR: Email system
Retention	The data is kept for 5 years.

Goal	Giving feedback on the entire course a Client participated in.
Personal Data	First name and last name Evaluation submitted (Y/N) Anonymous feedback (raw data), to result in: Anonymous evaluation report Optional: RSM account
Source of Data	From the Client itself, who decides to fill in the evaluation.
Legal Ground	Consent: Whenever a Client submits a response to the evaluation though the survey system.
3rd Parties	Learning management system Survey system
Retention	The data is kept for 5 years. The evaluation report is kept indefinitely.

Goal	Assessing a Client’s knowledge, skills, and abilities.
Personal Data	First name and last name Gender RSM account RSM ID-number Examinations Optional: Signature
Source of Data	From the Client itself, who makes and submits examinations, either hardcopy or through a system. The signature is required on hardcopy tests.
Legal Ground	Contractual: Making and submitting examinations is part of the academic terms & conditions.
3rd Parties	Digital testing system Faculty Learning management system Plagiarism detection system Software package for studying, storing & collaborating Student information system For in-class tests: Invigilators
Retention	The data is kept for 7 years.

Goal	Evaluating whether a Programme met expectations, quality requirements, and whether the Programme had career-related consequences.
Personal Data	First name and last name Email address Optional, to create anonymous statistics, the following list of data may be requested: Phone number Whether the MBA was company sponsored (Y/N) Career-related data, including: Company name Company location Company industry Job title Job offers, including: Company name Company location Company industry Job title Salary data, including: Original salary upon starting the MBA Base salary Vacation pay or other guaranteed compensation Bonuses Job searching data (Y/N), including: Undertaken interviews/internships/activities Faculty referrals Alumni referrals HR contact new employer: First name and last name Job title Telephone number Email address Optionally: Internship data: Company name Duration Company location Company industry Job title Compensation
Source of Data	From the CRM system. The optional data is requested from the Client itself.
Legal Ground	Contractual: The provision of name and email address to ranking bodies is part of the terms & conditions. Consent: The Client decides whether it provides the data to create anonymous statistics to both RSM as well as the ranking bodies.
3rd Parties	CRM system Cloud storage system Ranking bodies EUR: Cloud storage system Email system
Retention	The data is kept for 5 years.

Process	Registration – Client Registration
Goal	Registering a Client for a Programme by accepting terms & conditions and confirming the registration in Writing.
What this means for you	Data is required in order to finalize a Client’s registration for one of RSM’s Programmes. With this finalization, the terms & conditions of RSM are accepted, including its academic, financial, and legal ramifications. Using the data from the registration, other processes can start commencing, including the registration in RSM systems, or in EUR systems.

Process	Education Execution – Preparations Course Execution & Teaching
Goal	Organising the execution of the Programme and courses.
What this means for you	In order to prepare for the execution of a course, data is required to onboard Clients, create directories and make reading materials available to them. Furthermore, whenever 3rd parties are involved in the Programme, data is made available to these parties, in order for them to prepare or to arrange registrations in their systems.

Process	Education Execution – Course Execution & Teaching
Goal	Executing a course outline and teaching a course.
What this means for you	During lectures, as well as in preparation for them, data is gathered and produced in order to fully execute the course outline. This may result in data from simulation systems, or assessment systems. Also, recordings may be made during lectures.

Process	Education Execution – Progress Monitoring
Goal	Monitoring the progress a Client makes during its courses, and addressing any issues that may arise.
What this means for you	RSM tracks the progress Clients make, both in terms of academic progress as well as participation in class. This progress may be assessed during or after a course has finished.

Process	Education Execution – Course Evaluation
Goal	Giving feedback on the entire course a Client participated in.
What this means for you	Data is collected in order to have a course evaluated by Clients. This anonymous data is processed into anonymous reports.

Process	Assessment – Examination Execution
Goal	Assessing a Client’s knowledge, skills, and abilities.
What this means for you	Data is gathered whenever a Client takes part in a RSM examination, which may consist of both assignments and tests.

Process	Education Development – Programme Evaluation
Goal	Evaluating whether a Programme met expectations, quality requirements, and whether the Programme had career-related consequences.
What this means for you	RSM takes part in international rankings, for which both the Client itself, as well as RSM needs to submit both statistical as well as personal data. Data RSM requires may therefore be collected from the Client to submit to the ranking bodies, but the Client may also be directly approached by a ranking body to provide information.

Registration – Client Registration

Education Execution – Preparations Course Execution & Teaching

Education Execution – Course Execution & Teaching

Education Execution – Progress Monitoring

Education Execution – Course Evaluation

Assessment – Examination Execution

Education Development – Programme Evaluation