| Goal | Responding to service requests from Clients or relations of RSM |
| Personal Data | First name and last name Personal email address Phone number Travelling information: Home address and/or accommodation address Date of arrival and departure Flight times Airport-transfer information |
| Source of Data | From the Client or contact of RSM itself, through interaction with RSM employees. |
| Legal Ground | Consent: Whenever a Client or relation contacts or responds to an inquiry from a RSM employee |
| 3rd Parties | Cloud storage system CRM system Hotels Travelling agency Taxi company EUR: Email system |
| Retention | The data required for arranging the service request are kept until the end of the calendar year in which the request was fulfilled. In case a contractual or financial transaction is created as a result of the request, this transaction is kept for 7 years. |