| Process | Registration – Client Matching |
| Goal | Determining whether a RSM Programme is suitable for a Client, and vice versa. |
| What this means for you | Data is required in order to check your suitability for the Programme and whether it will suit your personal goals and situation. This may take place during your application procedure for a Programme, but also in order to check your financial eligibility, or if you opt to take part in the exchange programme. |
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| Process | Registration – Client Registration |
| Goal | Registering a Client for a Programme by accepting terms & conditions and confirming the registration in Writing. |
| What this means for you | Data is required in order to finalize a Client’s registration for one of RSM’s Programmes. With this finalization, the terms & conditions of RSM are accepted, including its academic, financial, and legal ramifications. Using the data from the registration, other processes can start commencing, including the registration in RSM systems, or in EUR systems. |
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| Process | Registration – Client Re-Enrolment |
| Goal | Postponing and re-enrolling a Client for a Programme by accepting terms & conditions and confirming the re-enrolment in Writing. |
| What this means for you | Whenever – due to (personal) circumstances – you are postponing (deferring) your participation in one of RSM’s Programmes, data is required to arrange this postponement. |
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| Process | Education Planning – Course Enrolment |
| Goal | Enrolling a Client for a course. |
| What this means for you | Each course in your programme has a seperate site on RSM’s Learning Management System (Canvas). You will be enrolled into the courses relevant for your programme so you can access the necessary course information/materials. |
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| Process | Education Planning – Group Formation |
| Goal | Forming groups of Clients in order to collaborate on course examinations |
| What this means for you | During the core courses, clients are divided into teams for the purpose of graded team components. These teams are created by the Programme office. During the elective period, it depends on the faculty requirements for team formation: some faculty require the MBA office to create the teams, others allow clients to self-manage following the set out criteria by the faculty member of a specific course. |
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| Process | Education Execution – Preparations Course Execution & Teaching |
| Goal | Organising the execution of the Programme and courses. |
| What this means for you | In order to prepare for the execution of a course, data is required to onboard Clients, create directories and make reading materials available to them. Furthermore, whenever 3rd parties are involved in the Programme, data is made available to these parties, in order for them to prepare or to arrange registrations in their systems. |
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| Process | Education Execution – Supervision & Guidance |
| Goal | Giving academic supervision and guidance to Clients for specific courses. |
| What this means for you | Whenever a faculty or other 3rd party is involved in the Programme, he/she needs data to properly supervise and guide Clients. This is especially the case when guidance is given not only after, but also during an examination (consisting of assignments ans tests) a Client has to complete. |
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| Process | Education Execution – Course Execution & Teaching |
| Goal | Executing a course outline and teaching a course. |
| What this means for you | During lectures, as well as in preparation for them, data is gathered and produced in order to fully execute the course outline. This may result in data from simulation systems, or assessment systems. Also, recordings may be made during lectures. |
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| Process | Education Execution – Course Evaluation |
| Goal | Giving feedback on the entire course a Client participated in. |
| What this means for you | Data is collected in order to have a course evaluated by Clients. This anonymous data is processed into anonymous reports. The course feedback is used for continuous improvements in the Programme. |
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| Process | Assessment – Examination Execution |
| Goal | Assessing a Client’s knowledge, skills, and abilities. |
| What this means for you | Data is gathered whenever a Client takes part in a RSM examination, which may consist of both assignments and tests. |
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| Process | Assessment – Examination Marking |
| Goal | Marking and assessing a Client’s examination, optionally giving feedback, and establishing and administering the final grade. The (establishment of the) grade may be impacted by grade penalties (a.o. by lecture attendance and late submissions) and/or by personal circumstances. |
| What this means for you | After an examination has been completed by a Client, it is marked by an examiner, and feedback may be issued. These marks are administered, and when there are unauthorized late submissions and/or code of conduct breaches, e.g. harassment or a detection of plagiarism, these may impact the final marks. |
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| Process | Education Development – Programme Evaluation |
| Goal | Evaluating whether a Programme met expectations, quality requirements, and whether the Programme had career-related consequences. |
| What this means for you | RSM takes part in international rankings, for which both the Client itself, as well as RSM needs to submit both statistical as well as personal data. Data RSM requires may therefore be collected from the Client to submit to the ranking bodies, but the Client may also be directly approached by a ranking body to provide information. |